PRIVACY

Aarja Health AS ("us", "we" or "our")
Legal address: Altaveien 94, 9513 Alta, Norway
PO Box: 215, 9502 Alta

Contact us

If you have any questions about our data protection at aarjahealth.no, you can contact us at:
Tel: +47 78 44 20 00
Email: support@aarjahealth.no.

What is this privacy statement for?
This page informs you about our policies regarding the collection, use, and disclosure of personal information we receive from users of the website. We use your personal information to enhance your experience on the website and to improve the website. We also use analytics on our website to learn more about how it is used and how we can improve it. By using the website, you consent to the collection and use of information in accordance with this policy.

This privacy policy contains information about how we handle your personal data. We encourage you to read the privacy policy carefully.

Who can the information be shared with?

• Information sharing with third parties
• Where is the information stored?
• Your rights in relation to access, deletion and possible transfer.
• Other purposes.
• Cookies.
• Email and phone.

What data do we collect and how do we use it?
When you visit the Site, we automatically collect certain information about your device, including information about your browser, your IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.” We use the Order Information we collect generally to fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:

Communicate with you.

Screen our orders for potential risk or fraud.

When you act in line with the preferences you have shared with us, we provide you with information or advertising related to our products or services.

We use the device information we collect to protect ourselves from potential risk and fraud (in particular your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to operate our online store – for example, you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the website – for example, you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Aarja uses the services of Hotjar Ltd. as a web analytics tool. Hotjar uses cookies and other technologies to collect information about visitor behavior and their terminals, in particular the device's IP address (collected and stored anonymously), screen size, device type (unique device identifiers), browser used, location (country only). Hotjar stores this information in a pseudonymized user profile. This information is not used by Aarja Health AS or Hotjar to identify individual users and is not combined with information about other individual users. You can find more information in Hotjar's privacy policy.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Hotjar: https://www.hotjar.com/legal/policies/do-not-track/

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

No trace
Please note that we do not change the website's data collection and use practices when we see a Do Not Track signal from your browser.

Cookies
Cookies are small text files that are placed on your computer when you download a website. We only use cookies to give you a better user experience on our sites so that you don't have to fill in fields again every time you visit our sites.

Collects device information using the following technologies:

"COOKIES" are data files placed on your device or computer, often including an anonymous unique identifier. We use cookies on our website to improve your user experience. Cookies are small text files that a browser stores on your device, and they are used, for example, when a service wants to remember information when you move from one website to another. If you do not want to use cookies, you can change your cookie settings at any time in your browser. Please note that disabling cookies may affect how our website works. For more information about cookies and how to disable cookies, please visit http://www.allaboutcookies.org.

"LOG FILES" track actions occurring on the Site, and collect data including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.

"WEB BEACONS", "TAGS" and "PIXELS" are electronic files used to record information about how you browse the website.

When you enter our website, we ask for your consent to allow us to store cookies on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number), email address, and telephone number. We refer to this information as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking about both device information and order information.

Email and phone
We use email and telephone as part of our daily work. Relevant information that emerges from telephone conversations and email exchanges that occur as part of customer processing is registered in the customer system.

Our employees also use email in general dialogue with internal and external contacts. The individual is responsible for deleting messages that are no longer relevant, and at least annually reviewing and deleting unnecessary content in the email inbox. Upon resignation, the email accounts are deleted, but some relevant emails will normally be transferred to colleagues. Sensitive personal information should not be sent by email.
Please note that regular email is unencrypted. We therefore encourage you not to send confidential, sensitive or other confidential information via email.

Your rights
You have the right to request access to, erasure and correction of your personal data collected and processed by us, as well as to send us any other requests based on applicable data protection laws (e.g. request restriction of processing of the data). Furthermore, you always have the right to prohibit us from sending you newsletters or other marketing messages.

Additionally, if you are a European resident, please note that we process your information to fulfill any contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests as set out above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

Privacy Policy – ​​The Danish Data Protection Agency

Read what the Norwegian Data Protection Authority says about privacy statements.

Data storage
When you place an order through our website, we will store your order details in our archives until you ask us to delete this information.

How we secure your data
We consider all personal data we collect to be confidential. Your data can only be accessed by our employees and some of our partner company employees when it is necessary for them to perform their work related to your data. The network and equipment of Aarja Health AS are secured by using appropriate measures to protect personal data against unauthorized access and accidental or unlawful destruction, alteration, disclosure, transfer or other unlawful forms of processing. We may outsource our processing of personal data to external service providers. In such events, we enter into appropriate agreements with the providers to ensure that your personal data is treated confidentially and in accordance with this privacy statement and applicable laws. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

 

Privacy Policy for SMS Marketing

Aarja Health Norway

The mobile messaging service (the "Service") is provided by Aarja Health Norge (“Aarja Health Norge”, “we”, or “us”). Use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or terminate the Service without notice. To the extent permitted by applicable law, we may also modify these terms and conditions at any time, and your continued use of the Service following such modifications constitutes your acceptance.

By consenting to Aarja Health Norge's SMS/messaging service, you agree to receive recurring messages from and on behalf of Aarja Health Norge to your provided mobile number, even if the number is registered on a "Do Not Call" list. Messages may be sent using an automated telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order status and account notifications). Promotional messages may include offers, special offers, and other marketing promotions (e.g., shopping cart reminders).

You understand that you are not required to enroll in this program to make purchases, and your consent is not a condition of purchase. Participation in this program is voluntary.

We do not charge for the Service, but you are responsible for all costs and fees associated with text messaging imposed by your mobile operator. Frequency of messages may vary. Message and data charges may apply. Please check your mobile plan and contact your operator for details. You are responsible for all costs associated with SMS/messaging, including charges from your mobile operator.

You may unsubscribe from the Service at any time. Send the command word STOP to AarjaHealth or click on the unsubscribe link (where available) in a text message to unsubscribe. You will receive a confirmation of your unsubscribe. No further messages will be sent to your mobile device unless you initiate a new conversation yourself. If you are subscribed to other messaging programs from Aarja Health Norge and wish to unsubscribe, you must unsubscribe from each program separately.

For support or help, send HELP to AarjaHealth or send an email to aarja @aarjahealth .no .

We may change the shortcodes or telephone numbers we use to provide the Service at any time and will notify you of such changes. You acknowledge that messages sent to a changed shortcode or telephone number may not be received and we will not be responsible for fulfilling requests made in such messages.

The mobile operators supported by the Service are not responsible for delayed or missed messages. You agree to provide us with a valid mobile number. If you obtain a new mobile number, you must re-register with the new number.

To the extent permitted by applicable law, you agree that we are not responsible for the failed, delayed or misdirected delivery of information sent through the Service, any errors in such information and/or any action you take or fail to take based on the information or the Service.